# Red noses and text messages

- Link: https://fundraising.co.uk/2015/03/18/red-noses-and-text-messages/
- Published: 2015-03-18T14:19:22+00:00
- Author: Howard Lake

One of the most brilliant things for me about Red Nose Day last Friday wasn’t the
fantastic amount raised in one day ([£78 million](https://www.fundraising.co.uk/2015/03/16/comic-reliefs-total-over-30-years-passes-1-billion-mark/))
or the £1 billion raised over the past 30 years, but it was the way in which Comic
Relief brought to the fore text fundraising. For many people, giving to Comic Relief
is likely to have been their first experience of text donating. The advantages of
well-known campaigns like this means that they can help advance fundraising considerably.
They normalise giving methods that, even though they may be growing fast, are still
new to many people and it opens them up to giving in that way again. I should state
up front that my organisation wasn’t involved with Comic Relief’s main campaign,
but I am a fan. We recognise its importance in paving the way for so many other 
charities, large and small.

## Text donations worth £150 to UK charities next year?

 We’ve seen how one off charity donations and regular giving has changed over the
last five years and text giving is rapidly growing. It’s predicted that text donations
could raise as much as £150 million for charities next year, ten times more than
in 2010. Over the August bank holiday weekend last year, our system processed over
1 million transactions, raising £4.5 million for Macmillan as people threw iced 
water over their heads. Since last year’s [Ice Bucket Challenge](https://www.fundraising.co.uk/2014/09/01/als-receives-100m-ice-bucket-challenge/),
the [nomakeupselfie](https://www.fundraising.co.uk/2014/03/24/nomakeupselfie-campaign-raises-e750000-irish-cancer-society/)
and the [amazing Stephen Sutton response](https://www.fundraising.co.uk/2014/05/02/best-part-stephen-suttons-bucket-list/)
and other viral campaigns, many charities understood that they needed to be ready
to take advantage of such initiatives in the future and they purchased short text
codes or keywords in readiness. There is a natural pairing between social media 
and text giving, and a short code or keyword is so easy for the public to include
in their messages.  

> [WATCH: got a #RNDface – text FUNNY to 70011 to give £1 to @comicrelief costs £1+std message charge. T&Cs po.st/RNDterms](https://instagram.com/p/zZ0dXGC_eW/)
> A video posted by Comic Relief (@comicrelief) on Feb 22, 2015 at 4:27am PST

## Text giving to smaller charities?

 But for many charities, particularly smaller organisations, that is about as far
as they have ventured. Text giving remains new ground for them and it can seem intimidating,
complex, and costly or only for those big guns who have big marketing agencies behind
them. And for those that have maybe tried it in the past, some providers don’t hand
back the donors’ data for the charity to utilise in their fundraising going forward,
so really what’s the long-term gain? But nowadays it doesn’t have to be expensive,
it’s easy to set up and now you can ensure you obtain and own the data. With UK 
donors becoming increasingly mobile-savvy, if not reliant, this is the time to explore
the possibilities of text; whether for recruitment, donor stewardship, campaigning
or for many other purposes. You can be creative, you can make it a lot of fun, and
you can build a valuable income stream; the opportunities are there to be grabbed.

## From one-off gifts to regular giving

 Recently, we’ve been working with a smaller charity embarking on their first donor
recruitment campaign by text where donors would donate £3 to the charity via text,
and immediately be sent a link to register their address on an online form and another
via bounce back texts; neatly integrating text into their channel mix and building
their donor-base. Another project for a corporate charity partnership ran an X-Factor
style competition for staff where individuals chose their own keywords and competed
with one another to generate support and raise money. While we also helped a national
charity to engage its supporters via text in signing a petition to free prisoners
of war – not asking for a donation but capturing data and starting a dialogue… and
a relationship. Text has evolved becoming affordable and easy to use for charities,
and because it’s possible to collect data it’s also possible to think beyond one-
off text gifts to the realms of regular giving via the mobile phone bill. With a
little creative thinking a charity can make contact, gather donations and develop
long term programmes of engagement with donors that are powerful touch points yet
unobtrusive because there’s always a simple STOP opt-out in every message. You can
set up your own keywords on a shared number with an infinite number of channels 
or sub keywords, and accept regular gifts by setting up monthly text donations with
supporters. With 37% of adults, and 60% of teenagers, all admitting they are addicted
to their smartphones, it makes financial sense to encourage their donating habits
through text giving. And for the donor it’s a convenient and simply easy way to 
give. _**Iain Williams** is a Director of [InstaGiv.com](http://instagiv.com) which
provides mobile giving solutions to charities big and small._

## Advertisement

 * **[Comic Relief to fund Tech for Good initiatives](https://fundraising.co.uk/2015/04/30/comic-relief-to-fund-tech-for-good-initiatives/)**(
   30 April 2015)
 * **[NI Comic Relief deadline approaches](https://fundraising.co.uk/2015/05/19/ni-comic-relief-deadline-approaches/)**(
   19 May 2015)
 * **[Comic Relief updates grants strategy to provide more flexible support](https://fundraising.co.uk/2016/05/23/comic-relief-updates-grants-strategy-provide-more-flexible-support/)**(
   23 May 2016)
