# People prefer to donate to charities run by ‘amateurs’ rather than salaried staff

- Link: https://fundraising.co.uk/2014/10/28/people-prefer-donate-charities-run-amateurs-rather-salaried-staff/
- Published: 2014-10-28T19:50:19+00:00
- Author: Howard Lake

A new survey by New Philanthropy Capital – [Matter of Trust: What the Public Thinks of Charities and How it Affects Trust](http://www.thinknpc.org/publications/matter-of-trust/)–
found that 66 per cent of people said they would prefer to donate to charities “
run by volunteers”. But less than a fifth (18 per cent) said they would rather give
to charities they thought were “run by professionals”.

The survey of 1,000 plus people – conducted by IPSOS-Mori in March this year – also
found that people would rather give to:

• small organisations (59 per cent) than large (25 per cent)

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• organisations that are not involved in political issues (76 per cent) compared
to those that are political (eight per cent)

• focused on providing services (70 per cent) rather than awareness raising (14 
per cent).

Respondents were asked how much they knew about charities: 46 per cent reckoned 
they knew “a fair amount”, while 42 per cent admitted to “not very much”. The more
people knew about charities the more they tended to trust them: 69% of people who
said they knew ‘a great deal’ or ‘a fair amount’ about charities had high or medium
trust in them.

The survey did not present responses (such as the preference to give to volunteer-
run or staff-run charities) of people segmented according to their self-reported
knowledge.

The survey also asked people to rate how much they trusted charities on an 11-point
scale of 0-10. Thirty-five per cent of people rated their trust in charities as 
below the midpoint on the scale while 61 per cent rated their trust in charities
above the mid-point (four per cent didn’t know).

The report begins with a quotation from former Minister for Civil Society Brooks
Newmark MP which includes the phrase: “The important thing charities should be doing
is [sticking to their knitting](https://www.fundraising.co.uk/2014/09/04/favourite-responses-brooks-newmarks-knitting-comment/)
and doing the best they can to promote their agenda, which should be about helping
others.”

 

_Image: [trust](http://www.shutterstock.com/pic-159867887/stock-photo-the-word-trust-in-cut-out-paper-letters-on-paper-background.html)
by Tischenko Irina on Shutterstock.com_

 * **[UK leads Europe in philanthropy education – but it’s a small field](https://fundraising.co.uk/2014/10/29/uk-leads-europe-philanthropy-education-small-field/)**(
   29 October 2014)
 * **[Pears Foundation funds UK’s first university philanthropy teaching post](https://fundraising.co.uk/2014/11/24/pears-foundation-funds-uks-first-university-philanthropy-teaching-post/)**(
   24 November 2014)
 * **[Understanding Philanthropy 2015 – conference report](https://fundraising.co.uk/2015/06/30/understanding-philanthropy-2015-conference-report/)**(
   30 June 2015)
