# People prefer to be asked to donate in ways that avoid talking to a fundraiser

- Link: https://fundraising.co.uk/2014/03/25/people-prefer-asked-donate-ways-avoid-talking-fundraiser/
- Published: 2014-03-25T13:26:10+00:00
- Author: Howard Lake

People prefer to be asked to donate to charity in ways that don’t involve interaction
with a fundraiser, according to [research published this week by nfpSynergy](http://nfpsynergy.net/doorstep-and-telephone-fundraising-very-annoying-public).
They also think that the most direct fundraising approaches are the least effective.

 

The latest edition of the research consultancy’s Charity Awareness Monitor of 1,000
people shows that more than half of people find doorstep and telephone fundraising“
very annoying”, along with more than a third for street fundraising.

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Annoyance levels decrease as the fundraiser becomes less involved and the ask is
delivered by printed materials, broadcast media or digitally.

 

While a third of people are upset at text giving requests, levels drop to 23 per
cent for DM, through to 20 per cent for email, while a the bottom end of the scale,
only around one in ten people find adverts, and online and broadcast ads “very annoying”.

 

There was a neat correlation between how annoying people found a method of fundraising,
and how effective they thought it was. Generally speaking, if they didn’t like it,
they perceived it to be ineffective. Doorstep, telephone, text giving and street
fundraising were rated as the least effective forms of fundraising, while radio 
adverts, cash collections, newspaper adverts and online advertising were rated as
most effective.

 

 [⌊Screen Shot 2014-03-25 at 13.19.55⌉](https://www.fundraising.co.uk/wp-content/uploads/2014/03/Screen-Shot-2014-03-25-at-13.19.55.png)

 

People also prefer to be asked to donate via methods that don’t require a talking
to a fundraiser. DRTV comes top of the list (32 per cent) followed by cash collections(
28 per cent) and newspaper adverts (18 per cent).

 

Methods that involved interaction with an actual fundraiser came in way down. Only
one in 100 prefers to be asked on the phone, two per cent on the door and 10 per
cent on the street. And text giving fares equally badly, with only one in 50 people
saying the prefer to receive SMS donation requests.

 

 [⌊Screen Shot 2014-03-25 at 13.18.42⌉](https://www.fundraising.co.uk/wp-content/uploads/2014/03/Screen-Shot-2014-03-25-at-13.18.42.png)

 

Having said that, when asked a different question – whether they were “happy” to
be asked via a particular method – the results were not so clearcut. Perhaps counter-
intuitively, 28 per cent of people were “happy” to be approached by a street fundraiser,
even thought 36 per cent found this “very annoying”. People were least happy to 
be approached via email, direct mail or via a newspaper advert.

 

A fifth of people said there were preferred not to be asked for money via any fundraising
method.

 

Volunteer cash collections were, as ever, popular and seen as effective.

 

 [⌊Screen Shot 2014-03-25 at 13.18.21⌉](https://www.fundraising.co.uk/wp-content/uploads/2014/03/Screen-Shot-2014-03-25-at-13.18.21.png)

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