# OpenMarket drives mobile donations for Disasters Emergency Committee Philippines Typhoon Appeal

- Link: https://fundraising.co.uk/2013/12/03/openmarket-drives-mobile-donations-disasters-emergency-committee-philippines-typhoon-appeal/
- Published: 2013-12-03T23:57:58+00:00
- Author: Howard Lake

**OpenMarket drives mobile donations for Disasters Emergency Committee Philippines
Typhoon Appeal**

 * DEC Philippines Typhoon Appeal uses the OpenMarket Mobile Engagement Platform
   for mobile fundraising using Premium SMS
 * OpenMarket provides unique SMS-powered Gift Aid registration tool to boost value
   of donations
 * Early indications suggest 60% of donors opted into Gift Aid

 

**London, UK – November 28 2013 –** The Disasters Emergency Committee (DEC), the
umbrella organisation for 14 UK humanitarian aid agencies, is using the leading 
mobile engagement solution provider OpenMarket to drive mobile fundraising for its
Philippines Typhoon Appeal.  OpenMarket’s Mobile Engagement Platform is powering
the appeal’s mobile donation channel, which has raised over £1M in mobile donations
since the campaign launched on November 12^(th).

## Advertisement

 [⌊Posthub advert. You create the campaign. We'll handle the postal journey. Get started at post-hub.co.uk.⌉](https://fundraising.co.uk/ads/posthub-20261007-300x250/)

DEC launched its Philippines Typhoon Appeal to raise money to help the millions 
of people affected or left homeless by the devastating Typhoon Haiyan that struck
the country on November 8^(th) 2013.  The OpenMarket platform processes incoming
donations made using Premium SMS (PSMS). Donations are made by texting DONATE to
70000, a designated DEC short code. Donors then receive a PSMS confirming their 
donation.  DEC also uses OpenMarket to engage with donors on an ongoing basis with
opt-in SMS appeal updates and invitations to make further donations.

In addition, DEC uses SMS to invite donors to register for Gift Aid, which increases
the value of donations by 25%.  OpenMarket is the only provider in the market that
enables donors to register for Gift Aid using SMS.  Donors are invited to register
for Gift Aid by texting back their name, first line of address and postcode. The
Mobile Engagement Platform checks that the format of the details is accurate and
then sends a confirmation message. Other providers typically direct donors to websites:
this disrupts the registration and can potentially obstruct the Gift Aid process
entirely, especially for websites that are not optimised for viewing on a mobile
phone and when impulsive donors are on the move. Using SMS for Gift Aid continues
to convert interest in about two-thirds of donors.

OpenMarket has been DEC’s partner of choice for mobile engagement since its Pakistan
Floods Appeal in August 2010. OpenMarket also worked with the DEC to deliver the
mobile campaign for its East Africa Crisis Appeal in July 2011 and the Syria Crisis
Appeal in 2013.

“OpenMarket is one of our longest-standing fundraising partners and we’re thrilled
to work with them again on this important appeal,” said Adil Husseini, Head of Fundraising
at the DEC. “OpenMarket has consistently proven their ability to handle our sudden
and highly demanding needs.   We had less than 48-hours to launch a massive media
campaign and once again OpenMarket did not fail to seamlessly deliver our mobile
fundraising needs. “

The OpenMarket Mobile Engagement Platform processes billions of transactions worldwide
each month for high-profile global brands, companies and organisations. Charities
can use the Mobile Engagement Platform to build specific use-cases for both one-
off and on-going donation and donor engagement.  Most importantly, it is totally
flexible to the charity’s unique needs.

“OpenMarket is a trusted mobile engagement partner of the DEC, and this relationship
has built up over several years and over several successful projects,” said Adrian
Sarosi, Head of Marketing for EMEA at OpenMarket. “The cost of implementing mobile
donations is minimal and allows charities to spend less on face to face fundraising
and call centres. The DEC’s use of SMS for its Philippines Typhoon Appeal reinforces
the impact and value of mobile as an important fundraising mechanism.”

To support the DEC Philippines Typhoon Appeal with a £5 donation text DONATE to 
70000.

– ENDS –

**About DEC**

The DEC brings 14 leading UK aid charities together in times of crisis: Action Aid,
Age International, British Red Cross, CAFOD, Care International, Christian Aid, 
Concern Worldwide, Islamic Relief, Merlin, Oxfam, Plan UK, Save the Children, Tearfund
and World Vision; all collectively raising money to reach those in need quickly.

 

**About OpenMarket**

OpenMarket, a subsidiary of Amdocs, powers mobile business. We provide a comprehensive
set of mobile solutions for enterprises to engage and transact with their customers
via their mobile devices. Clients depend on OpenMarket for our superior domain expertise,
global scale, demonstrated performance, and industry leading reliability. OpenMarket’s
intelligent, integrated platform provides deep mobile operator connections with 
global network reach. For more information, visit [www.openmarket.com](http://www.openmarket.com/)
for more information.

 

**About Amdocs**

For 30 years, Amdocs has ensured service providers’ success and embraced their biggest
challenges. To win in the connected world, service providers rely on Amdocs to simplify
the customer experience, harness the data explosion, stay ahead with new services
and improve operational efficiency. The global company uniquely combines a market-
leading BSS, OSS and network control product portfolio with value-driven professional
services and managed services operations. With revenue of $3.3 billion in fiscal
2013, Amdocs and its 20,000 employees serve customers in more than 70 countries.

 

For more information, visit Amdocs at [www.amdocs.com](https://fundraising.co.uk/Users/renatoo/Desktop/www.amdocs.com).
