# Instagram and blogging help WaterAid’s Big Dig Appeal raise over £2.2 million

- Link: https://fundraising.co.uk/2012/11/01/instagram-and-blogging-help-wateraid039s-big-dig-appeal-raise-over-22m/
- Published: 2012-11-01T10:57:51+00:00
- Author: Howard Lake

International charity WaterAid has raised £2.25 million to improve access to safe
water in Malawi through its [The Big Dig](http://www.thebigdig.org) appeal which
included [extensive use of blogging and Instagram images](https://fundraising.co.uk/2019/05/22/the-definitive-guide-to-instagram-marketing-for-charities-non-profits/)
to keep supporters up to date.

 

The campaign began in June 2012, and every pound donated to the public would be 
[matched by the UK Government from the aid budget](http://www.dfid.gov.uk/ukaidmatch).
The original fundraising target was £1.2 million.

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## Blogging and Instagram

Blogs and images enabled community members and project staff in two villages, Bokola
and Kaniche, to keep supporters up to date as the projects progressed.

 

Two WaterAid project staff, Michael Kalane and Nathan Chiwoko, using smartphones
and the Instagram photo-sharing network to document the challenges and changes in
the communities via the [@thebigdig](http://statigr.am/viewer.php#/user/181292228)
account.

 

The appeal culminated with the drilling of boreholes in Bokola and Kaniche, bringing
communities safe water for the first time. Supporters were able to watch a film 
of the drilling process, and the celebrations, on the blog.

 

 

Marcus Missen, Director of Communications and Fundraising at WaterAid, said: “We
have been overwhelmed by our supporters’ response to The Big Dig. To raise over 
£1 million more than our initial target is truly incredible.

 

“The appeal also gave us an exciting chance to use digital channels to really connect
our supporters with the communities they are helping through our blog and Instagram
updates. We think WaterAid is one of the first charities to use Instagram to share
stories from the field with our supporters”.

## ⌊The Big Dig⌉⌊The Big Dig⌉Celebrity support

The appeal was backed by celebrities, including Camilla Dallerup, Rachel Stevens,
Lorraine Kelly, Hugh Bonneville and Denise Van Outen. Supporters who donated by 
text message were able to hear a ‘thank you’ voicemail message, set up by CleverVoice,
from one of the celebrity supporters.

 

WaterAid was the first charity to use [CleverVoice](http://www.clevervoice.com).
Their service enables voice messages to be sent to recipients’ mobile phones so 
they appear as text alerts from the charity, thanking them for their donation and
saying a message has been left for them by a celebrity. Recipients are invited to
dial in to access the message as if it was a normal voicemail. Thirty per cent of
people giving in this way chose to listen to their personal message.

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 * **[Instagram campaign to raise public awareness of charities’ work](https://fundraising.co.uk/2016/06/02/instagram-campaign-raise-public-awareness-charities-work/)**(
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