# Together for Short Lives connects with thankQ

- Link: https://fundraising.co.uk/2012/10/04/together-short-lives-connects-thankq/
- Published: 2012-10-04T10:12:02+01:00
- Author: Howard Lake

![](https://www.fundraising.co.uk/files/images/newswire/TQ-IDENTITY-CMYK_4.jpg)

In 2011, the UK’s two children’s palliative care organisations, ACT and Children’s
Hospices UK merged to form the leading UK charity for all life-limited and life-
threatened children and young people, their families and those who provide them 
with support.

 

The new organisation, Together for Short Lives, brings together all those involved
in children’s palliative care, from the children, young people and families themselves
to the professionals and organisations who provide the full range of care and support.
As a result of the merger, early in 2012, Together for Short Lives took the decision
to invest in a thankQ CRM and membership system to manage communications, events,
publication sales and membership management.

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Together for Short Lives will primarily use the thankQ [CRM database](https://fundraising.co.uk/2017/01/16/top-10-crms-charities-nonprofits/)
for correspondence with individuals and organisations, utilising the thankQ bulk
email option to handle larger mailings. In addition, the charity will be using thankQ
membership software to manage its diverse membership portfolio, linking with the
charity’s SAGE accounts package to handle payment processing. As well as managing
events within thankQ, Together for Short Lives will be integrating their website
with their thankQ database, ensuring that all online transactions, including membership
applications and renewals, updates to contact information, event bookings and the
purchase of resources is automatically updated directly into thankQ.

 

Because the charity will be using the standard application, thankQ was able to install
the CRM, events and membership modules just 3 months after the initial enquiry, 
with web integration to follow in the next phase.

 

Richard Carling, Director of Finances and Resources at Together for Short Lives 
said of the appointment, ‘Like the majority of charities, our budget for this project
was finite. The thankQ team worked closely and flexibly with us right from the outset
to understand our core requirements and deliver the functionality we need at a realistic
price’.

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