# Charity CRM Software Survey: Bigger Doesn’t Necessarily Mean Better

- Link: https://fundraising.co.uk/2011/05/18/charity-crm-software-survey-bigger-doesnt-necessarily-mean-better/
- Published: 2011-05-18T15:08:45+01:00
- Author: Howard Lake

**Smaller Is More Beautiful, Small and Perfectly Formed**

This year’s [survey of Charity CRM Software](http://www.civilsociety.co.uk/fundraising/research/surveys/content/9060/all_shapes_and_sizes_the_charity_crm_software_survey_2011),
conducted by Civil Society Media, showed that not only are smaller independent software
suppliers catching up with the larger suppliers in terms of market share, the level
of satisfaction of their customers is greater.

Redbourn Business Systems, suppliers of Advantage Fundraiser and Advantage Box Office
have stormed the survey findings this year.

## Advertisement

Steve Cast, Founder and Managing Director, says “We are delighted that this independent
survey found that 100% of our customers with an annual income of less than £1M would
recommend us to other charities. As a supplier we were ranked in first place, scoring
higher than Blackbaud, Iris, ASI and thankQ. We’ve always maintained that bigger
doesn’t necessarily mean better, and this independent survey proves the point”.

Further confirmation that bigger doesn’t necessarily mean better was evident from
the overall high satisfaction scores and ratings enjoyed by other smaller suppliers
represented in the survey, many of whom also consistently outperformed their larger
competitors.

For more information regarding Advantage Fundraiser or Advantage Box Office please
contact Steve

Cast, Managing Director, Redbourn Business Systems.

Redbourn Business Systems Limited

The Priory, High Street

Redbourn, Hertfordshire

AL3 7LZ

Telephone: 01582 794 229

Facsimile: 01582 794 226

E-mail: st********@*********co.uk

Website: www.advantagefundraiser.com

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