# New CFRE

- Link: https://fundraising.co.uk/2010/09/20/new-cfre/
- Published: 2010-09-20T13:58:25+01:00
- Author: Howard Lake

I read today that in June 2011, CFRE (Certified Fund Raising Executive) candidates
in North America will begin taking a revised and updated exam to attain their CFRE
status. The full story is available at:

http://www.cfre.org/documents/Pressrelease2009_Job_Analysis_pr_final_001.pdf

At present in North America (and I hope it will change soon) the CFRE is pretty 
much the only game in town. If fundraisers want an ‘accreditation’’ or ‘designation’
that demonstrates they are serious about a career in fundraising and their own professional
development, CFRE is where they will inevitably head.

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To arrive at the new examination the CFRE team has apparently spent the past two
years surveying fundraisers in several countries about their ‘knowledge’ and the
nature of their roles. In total around 3000 fundraising professionals have completed
a ‘job analysis’ survey, the results of which have now been interpreted and fed 
into the new exam.

Doh !

No-one seems to have realized that professional development should be aspirational,
not a reflection of the norms of what could be (let’s face it) pretty mediocre practice.
Yes – it is certainly interesting to learn how fundraisers currently spend their
time – but what should interest us rather more in the context of professional development
is how fundraisers SHOULD be spending their time.

Equally – where should we be placing the bulk of our emphasis in knowledge – on 
what 3000 individuals know now – or what they SHOULD know? At the risk of having
a Donald Rumsfeld moment – how can we possibly expect fundraisers to articulate 
a desire for something they don’t yet know they don’t know?

There are a number of other critical weaknesses with the approach currently adopted.
Firstly, the accreditation fails to draw an adequate distinction between knowledge
and skills and appears to confuse the two. The CFRE website refers to six core knowledge
areas, yet lists skills, or things an individual should be able to do. They thus
begin with verbs such as ‘develop’, ‘implement,’ ‘rate,’ ‘design’, etc. This is 
rather different from defining the knowledge that individuals should have in order
to be able to perform these tasks and more than that, perform them well. To illustrate,
one skill required of CFRE’s is that they should be able to design donor-centered
solicitation materials. This is a perfectly reasonable skill to expect a fundraiser
to be able to demonstrate, but what exactly would we expect people to know to do
this well? A little knowledge of donor behaviour perhaps, but if so, exactly what
knowledge of donor behaviour? Is this good old Abraham Maslow’s hierarchy of needs,
or might we as a profession do rather better than that, embracing modern perspectives
on giving and perhaps at least one or two formal models of donor behaviour? Ask 
yourself which fundraiser will design better materials – one using an understanding
of philanthropic psychology or one using Maslow as their base. Knowledge and skills
are not synonymous and we must define both.

The second issue with the current certification stems from the first. The failure
to adequately distinguish skills from knowledge has led to confusion in the assessment
regime. As many readers may know the CFRE is assessed by a battery of multiple choice
questions, with students being awarded the certification when they achieve a certain
level of correct answers. The problem with this approach is that multiple choice
questions are designed to assess knowledge, not skills, and knowledge that has a
clear and definitive answer. So we have a curious position where fundraising skills
are defined, yet we employ a testing regime appropriate to fundraising knowledge.
In education many claims are made for the utility of multiple choice tests, but 
academics have long agreed that whatever their merits, they may NOT be used to assess
practical skills, in our world such as being able to develop a case for support,
write a fundraising solicitation or analyze a prospect list. And think about it,
which is more valuable from an employer’s perspective, to know that someone knows
what a case for support is, or to know that they can actually write one. Multiple
choice tests can only testify to the former, they offer no assurance on the latter.
To adequately assess the skills of our profession an entirely new assessment regime
would be called for. The current one is analogous to certifying a plumber as competent
who has never held a spanner or soldered a pipe. They might know what these tools
are and how they function, but …..

The third key weakness lies in the scheme’s conception of what constitutes knowledge.
For CFRE a fact becomes accepted as professional knowledge if it has been published
in two or more fundraising books. So in theory if I screw something up in my book
and you reference me in yours – that becomes fundraising knowledge. This is unacceptably
weak for a modern profession. There are certainly ‘truths’ that emerge from professional
practice, but there is also a wealth of research available to practitioners that
could and should be informing what we do. Fundraising, like every other profession
should celebrate both academic knowledge and professional experience and expose 
competent practitioners to both.

None of these weaknesses are terminal, they can all be fixed. The CFRE for all its
faults is a widely respected international accreditation which presents us an excellent
base on which to build. As a profession we just need to get on and rebuild it. Another
round of job analysis surveys just won’t do.

 * **[Improving fundraising sign-ups](https://fundraising.co.uk/2010/10/25/improving-fundraising-signups/)**(
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 * **[DiscoverDigitalLife.com – great free online insight from TNS](https://fundraising.co.uk/2010/11/14/discoverdigitallifecom-great-free-online-insight-tns/)**(
   14 November 2010)
