# CLIC Sargent uses face-to-face for first time

- Link: https://fundraising.co.uk/2007/07/01/clic-sargent-uses-facetoface-first-time/
- Published: 2007-07-01T23:00:00+01:00
- Author: Howard Lake

Children’s cancer charity CLIC Sargent has begun its first combined street fundraising
campaign to broaden its donorbase. It is using teams of face-to-face (F2F) street
and door-to-door (D2D) fundraisers in Bristol and the south west, and London and
the south east, to attract younger donors in particular.
The charity is using professional
fundraising company Future Fundraising to handle the campaigns, which began in May(
F2F) and June (D2D), with the aim of recruiting 1,750 new donors through F2F by 
October and a further 1,250 through D2D by November.

 

 

## Advertisement

CLIC Sargent reports early successes with average gifts more than £2 above the target
ask of £8 a month and the attrition at the first payment period “below what was 
expected”. There has even been one direct debit of £100 a month.

 

 

Matthew Hunt, CLIC Sargent’s head of marketing, said the charity’s trustees had 
had some “full and frank” discussions about the use of F2F, but ultimately were “
extremely supportive and encouraging” in authorising the campaign, part of a five-
year fundraising strategy put together by Hunt.

 

 

We made the financial and fundraising cases to our trustees that we needed to diversify
our current fundraising channels and to widen our donor demographic. Face-to-face
and door-to-door were a key part of this strategy as they would also give us 100%
direct donors,” he added.

 

 

Hunt also said that the charity had put measures in place to help identify any concerns
that might arise with this method of fundraising and to communicate these to the
trustees.

 

 

He said that close collaboration with Future Fundraising and ensuring detailed input
into the training of the fundraisers has resulted in positive feedback from follow-
up phone calls to new donors. These have cinldued former cancer sufferers and people
whose relatives have experienced cancer. “These are the people that we might expect
to be most sensitive to this method of fundraising,” said Hunt, “but we feel we 
are really reaching them through using street fundraisers.”

 

 

Future Fundraising’s managing director Rupert Tappin said: “If you take time and
care to deliver quality at the front, you’ll get quality out at the end.”

 

 * **[Prospecting €œabsolute antithesis€ of integrated fundraising, says Ruderham](https://fundraising.co.uk/2007/07/11/prospecting-eoeabsolute-antithesise%c2%9d-integrated-fundraising-says-ruderham/)**(
   11 July 2007)
 * **[Bluefrog give direct mail donors a blog of their own](https://fundraising.co.uk/2007/07/19/bluefrog-give-direct-mail-donors-blog-their-own/)**(
   19 July 2007)
 * **[New name and look for Leonard Cheshire](https://fundraising.co.uk/2007/07/19/new-name-and-look-leonard-cheshire/)**(
   19 July 2007)
