# The right to offend

- Link: https://fundraising.co.uk/2006/10/16/right-offend/
- Published: 2006-10-16T19:19:47+01:00
- Author: Howard Lake

The new Fundraising Promise (formerly the Donor’s Charter) has been very well received
by fundraisers and I would like to add my name to the list of people offering plaudits,
particularly for a couple of its clauses.

First, I’m delighted that the clause committing charities to promise not to use ‘
excessive emotional arguments’ or put people under ‘unfair pressure’ to make a gift
has been removed, not because charities should use ‘excessive’ emotional pressure,
but because charities must use some kind of emotional pressure and one person’s 
acceptable emotional image of a starving kid is another person’s ‘excessive’ argument
and unfair pressure.

The problem with this clause was that it created a ‘strict liability’ offence – 
in other words, you’re guilty or you are not, with no grey area in between. Parking
on double yellows lines is a strict liability offence because you either parked 
on them and thus committed an offence; or you did not park on them, and thus committed
no offence. You can’t argue your way out of a strict liability offence.

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So if charities had signed up to a document in which they promised not to use ‘excessive
emotional arguments’, any complainants who claimed they had been put under excessive
emotional pressure would have satisfied the grounds for a breach of the Fundraising
Promise and the charity would have been bang to rights. Guv.

In its place we have a promise not to put prospective donors under ‘undue pressure’,
which, as the PFRA’s Mick Aldridge points out, puts the burden of proof on the complainant
to say why they think what a charity has done constitutes ‘unfair’ pressure. ‘Excessive’
could have been all things to all men and totally subjective; ‘unfair’ will be judged
against established benchmarks and constitute a certain degree of objectivity.

Having said that however, I do look forward to a test case in which face-to-face
fundraising as a medium is in the dock defending itself against a charge of putting
donors under ‘unfair’ pressure.

But it’s another clause that has me most excited. In fact this clause is extremely
daring, brave and, even, revolutionary in bucking the current ‘thou shallt not offend’
atmosphere that pervades almost every aspect of public debate.

So often, one party will try to bring an argument to a close with the statement:‘
I find that offensive.’ This carries the unspoken expectation that the ‘offender’
must backtrack profusely while apologising for any unintentional ‘offence’ caused.
Which the ‘offender’ very often does.

There is a pathological fear of offending people these days, as if this is the worst
kind of crime you can commit. Before Channel 4 screened the Pete and Dud biopic 
Not Only But Always a couple of years ago, the continuity announced said: ‘This 
film contains satirical material which some people may find offensive.’ Surely that’s
the whole point of satire.

Well this attitude need not worry fundraising charities.

Charities signing up to the Fundraising Promise will put their names to a statement
that says: ‘We take care not to use any images or words that cause unjustifiable
offence or distress.’ (In this clause, ‘unjustifiable’ has replaced the earlier 
use of ‘unreasonable’.)

This implies that, provided the charity can justify it, it will be OK to use images
or words that cause offence or distress. Providing, of course, the offence or distress
is justifiable. This is great news. Charities and fundraisers have a responsibility,
no a duty, to push their causes as far as they can and if some people will be offended
or distressed at the message you send out or the way you send it, then so be it.

Your mission to feed starving children in Africa or carry out eye operations in 
India or bring sexual health education to SE Asia can’t possibly be allowed to be
compromised by a few people in a comfortable, affluent society such as ours taking
offence.

There are more important things at stake than whether the image on a dm envelope‘
offends’ some of the people who pick it up. Fortunately, the new Fundraising Promise
will allow you to argue that if some people are offended or distressed, then the
offence and distress caused to them was justified.

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