# Greenpeace direct debit error hits UK donors

- Link: https://fundraising.co.uk/2005/12/29/greenpeace-direct-debit-error-hits-uk-donors/
- Published: 2005-12-29T00:00:00+00:00
- Author: Howard Lake

**A computer error in Greenpeace’s direct debit donations system has caused about
10,000 UK donors to be debited a hundred times their usual monthly amount, [according to the BBC](http://news.bbc.co.uk/1/hi/uk/4567944.stm).**

The error added two noughts to the sums to be deducted automatically from the bank
accounts of about 10,000 UK supporters. Direct debit donors typically give Greenpeace
between £3 and £10 a month.

Greenpeace has responded quickly and confirmed that it will reimburse all donors
affected by 3 January 2006. It will also refund any penalty charges or overdraft
fees incurred by supporters as a result of the mistake. Actions to make reimbursements
were already underway today.

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## Comments

### By: HowardLake

- Link: https://fundraising.co.uk/2005/12/29/greenpeace-direct-debit-error-hits-uk-donors/#comment-2805
- Published: 2016-04-30T14:24:00+01:00

Concern Worldwide (UK) has experienced what sounds like a similar error. It had 
the same result of adding two noughts to the amount debited:
 Concern Worldwide (
UK) error results in donors being charged 100 times what they pledged [https://fundraising.co.uk/2016/04/30/concern-worldwide-error-results-donors-charged-100-times-pledged/](https://fundraising.co.uk/2016/04/30/concern-worldwide-error-results-donors-charged-100-times-pledged/)