# AMA are finalists in Call Centre Environment competition

- Link: https://fundraising.co.uk/2004/11/26/ama-are-finalists-call-centre-environment-competition/
- Published: 2004-11-26T00:00:00+00:00
- Author: Howard Lake

Northern Ireland-based call centre and total fulfilment agency Anderson Manning 
Associates have been selected as a finalist in the annual Datapoint Call Centre 
Environment competition.
AMA initiatives that have been recognised by the Datapoint
Award include birthday cards and vouchers for employees’ birthdays, with long standing
employees getting their birthday off; incentive programmes, with bonus vouchers 
for operators of the week/month; flexible working; Jeans for Charity Day every Friday
with operators giving £1 to the charity of their choice or particular charities;
regular training; entering staff for external awards; and “lots of parties”.

 

 

## Advertisement

The agency, with works with a range of charities, is certainly doing something right
as it boasts only 4% staff turnover per annum.

 

 

Fintan Bradley, Marketing Director of AMA, said: “We have always prided ourselves
on being a ‘people’ company; focusing on providing good and fair working conditions
and a pleasant environment for our staff. Our open plan design was created to provide
a relaxed and motivating working environment. Being nominated a finalist in the 
Datapoint competition is very encouraging.”

 

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