# Amnesty Spain e-mail campaign yields 20:1 ROI

- Link: https://fundraising.co.uk/2004/04/14/amnesty-spain-email-campaign-yields-201-roi/
- Published: 2004-04-14T23:00:00+01:00
- Author: Howard Lake

Can people who sign Web petitions or campaigns be converted into donors, and monthly
donors at that? An Amnesty Spain campaign in 2003 suggests they can.
The ePhilanthropy
Foundation has reported an impressive example of how a non-profit has acquired a
large base of online donors in a very short campaign.

The campaign focused on two Nigerian women who were facing execution. Amnesty Spain
launched a Web-based petition in response to the cases and in a few weeks over 240,000
e-mail addresses had been added to the petition. Amnesty then e-mailed 220,000 of
these people encouraging them to become donors, and secured an impressive result
of 1,022 monthly committed givers giving ‚€13 a month. A further 688 people gave
a one-off gift of ‚€50.

The appeal included a split test, with half the list receiving a plain text e-mail
and the other half an HTML version. HTML received a 50% higher response rate than
plain text.

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Two months later Amnesty Spain repeated the petition campaign, securing another 
200,000 e-mail sign-ups. Of these 180,000 were mailed with an HTML-only appeal and
the results were even better than the first appeal: 1,478 people signed up to give‚
€14 a month, and 977 people gave one-off donations averaging ‚€44.

While few organisations will be able to achieve a comparable return on investment
of 20:1, the ePhilanthropy Foundation concludes that “when there is a high profile
event connected to an organisation’s core mission, online acquisition techniques
like contests, quizzes, and petitions can gather incredibly larger [sic] warm lists–
which then can be subsequently converted to online donors.”

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