# St Dunstan's appeal reaches £1 million

- Link: https://fundraising.co.uk/2004/03/24/st-dunstan039s-appeal-reaches-1-million/
- Published: 2004-03-24T00:00:00+00:00
- Author: Howard Lake

St. Dunstan’s, the charity for blind ex-servicemen and women, has raised over £1
million in a single appeal for the first time.
The charity’s Christmas appeal’s 
target was £789,550, so it has surpassed it by almost 30% and still has six weeks
left to run. The response rate amongst St. Dunstan’s active donors currently stands
at 45%.

The appeal to the warm donor base is the first launched by St. Dunstan’s Head of
Marketing, Rosemary Cottrell, along with their newly appointed agency, Cascaid.

Alan Clayton, MD of the Cascaid Group and creative lead on the appeal explained 
the reasons for the success. “We used a motives-based analysis of previous donor
behaviour”, he said, “to create a proposition and appeal which was driven by the
different needs of different segments of donors. For many, this meant returning 
to the key messages they responded to at point of acquisition. This obviously worked–
even the lapsed segment responded at 12%.

## Advertisement

 [⌊Posthub advert. You create the campaign. We'll handle the postal journey. Get started at post-hub.co.uk.⌉](https://fundraising.co.uk/ads/posthub-20261007-300x250/)

“For other segments, the messages reflected a close link with the services and a
very close relationship with St Dunstan’s itself. A very personal appeal from the
President of St. Dunstan’s (himself a blind ex-Serviceman) has performed particularly
well to the High Value Donor segment.”

 * **[Justgiving offers customised online event fundraising service](https://fundraising.co.uk/2004/03/25/justgiving-offers-customised-online-event-fundraising-service/)**(
   25 March 2004)
 * **[Experian's new service helps charities reduce mailings to 'goneaways'](https://fundraising.co.uk/2004/03/25/experian039s-new-service-helps-charities-reduce-mailings-039goneaways039/)**(
   25 March 2004)
 * **[SCF integrates online activity for Save the Children Week](https://fundraising.co.uk/2004/03/29/scf-integrates-online-activity-save-children-week/)**(
   29 March 2004)
