# Research into voluntary sector insurance crisis published

- Link: https://fundraising.co.uk/2003/07/10/research-voluntary-sector-insurance-crisis-published/
- Published: 2003-07-10T23:00:00+01:00
- Author: Howard Lake

The results of Charity Logistics’ recent survey – “Risk Management Club for the 
VCS Sector: Feasibility” was presented today at the Association of British Insurers’
voluntary sector Action Day.
Supported and endorsed by the Active Community Unit
of the Home Office, the Charity Finance Directors Group, the Institute of Fundraising
and the Association of Chief Executives of Voluntary Organisations, the survey has
helped to inform the Home Office study – Research into Insurance Cover for the VCS
in England.

Stephen Bourne, Chair of the Insurance Cover Working Group at the Home Office, introduced
the study as a discussion document at the ABI Action Day. Undertaken by Z/Yen on
behalf of Charity Logistics, some of the survey’s key findings include:

 * For every £1 that charity and community sector organisations pay for insurance
   cover only 20p is being paid back in the form of claims. This compares most unfavourably
   with the 50p to 60p returned (the insurance industry’s benchmark of ‘good business’)
   for most other sectors.
 * Some sections of the Voluntary and Community Sector (VCS) have seen premiums 
   rise by an average 30% for cover for the period 2003/04. Most of these were told
   that the main reason for this increase was “market conditions” rather than any
   specific risk in the sector or organisation. It is surprising that many of the
   smaller VCS tend to renew without trying to negotiate a better deal or seek out
   specialist help.

The study’s objectives were threefold; to determine whether the sector is a good‘
risk’ for insurance; to examine whether organisations could work together to improve
risk management and to explore ways in which co-operation could reduce insurance
costs.

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George Cook, Chief Executive of Charity Logistics said: “Some of the experts interviewed
in this study stated that a claim-to-premium ratio of between 50% and 60% will sustain
profitable insurance business. The further this ratio drops below 50%, the more 
profitable the business is to the insurer. The average ratio during 2002/3 for the
organisations that participated fully in the survey was 20% across all categories
of insurance. This suggests that cover in the VCS sector is a very profitable business
indeed for insurers. Which makes it particularly mystifying why some charities, 
especially the smaller ones, are unable to get the full insurance cover they require.
We have to ask if charities aren’t, in fact, subsidising some of these companies.

“The study suggests that many insurers simply don’t understand the sector, leading
to inconsistent pricing and lack of cover in some areas. Most of the organisations
that took part (74%) were interested in buying insurance as a group and I think 
there is considerable scope for development in this area.”

The Home Office study was undertaken by Alison Millward Associates and has included
data from the Charity Logistics survey.

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