# New integrated enquiries service for charities

- Link: https://fundraising.co.uk/2003/03/30/new-integrated-enquiries-service-charities/
- Published: 2003-03-30T23:00:00+01:00
- Author: Howard Lake

Tomorrow the Inland Revenue, Customs and Excise and the Charity Commission launch
an integrated telephone enquiries service.
From 1 April 2003 the three departments
will work together, as recommended in the Review of Charity Taxation, to offer an
integrated telephone help line service. Charities will then be able to call one 
number, charged a local call rates, to get the advice they require.

The new joint help line number is 08453 020203 and it will be available from 8.30
to 6.00pm.

The existing Customs National Advice Service number of 0845 010 9000 and the Charity
Commission Contact Centre number 0870 333 0123 will continue to be available. They
too have been upgraded to provide a seamless transfer of calls between departments
if required.

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