# Shelter runs online questionnaire

- Link: https://fundraising.co.uk/2003/03/11/shelter-runs-online-questionnaire/
- Published: 2003-03-11T00:00:00+00:00
- Author: Howard Lake

Housing charity Shelter is running its first online questionnaire to help them improve
their Web-based services.
It is not a standard questionnaire but instead asks respondents
to sort elements of Shelter’s services into groups.

Using Shockwave, respondents can drag and drop these elements and create and name
their own type of groups. Shelter is hoping that the results will help them restructure
their Web site’s navigation based on how the site’s users view the charity’s information
and associations within it.

It’s quite a challenging questionnaire, but could prove useful if more than 200 
responses are received.

## Advertisement

 * **[Oxfam in Gift Aid telemarketing campaign](https://fundraising.co.uk/2003/04/03/oxfam-gift-aid-telemarketing-campaign/)**(
   3 April 2003)
 * **[Stamp prices to rise by 1p](https://fundraising.co.uk/2003/05/01/stamp-prices-rise-1p/)**(
   1 May 2003)
 * **[First European anti-spam day to be held this month](https://fundraising.co.uk/2003/05/12/first-european-antispam-day-be-held-month/)**(
   12 May 2003)