# Blackbaud expands staff to support UK presence

- Link: https://fundraising.co.uk/2002/10/26/blackbaud-expands-staff-support-uk-presence/
- Published: 2002-10-26T23:00:00+01:00
- Author: Howard Lake

Blackbaud, the relationship-building software, services and Web-based solutions 
provider for non-profits, is expanding its staff to support the company’s growing
UK presence.
Senior customer support and product development staff have been given
new assignments aimed at ensuring the company’s offerings meet UK non-profits’ needs.

“Serving non-profits in the UK is an important part of our growth strategy,” said
Robert J. Sywolski, President and CEO of Blackbaud, Inc. “In order to better meet
the specific needs of these organisations, we are realigning our product development
team to increase our focus on the UK and committing additional resources to strengthen
our ability to serve UK non-profits.”

Dorie Wallace has been named Regional Product Manager in a move that expands the
company’s product management function to include a specific focus on international
client needs. She will be responsible for representing needs of clients outside 
of the United States.

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To support Wallace’s efforts, an International Product Team has been formed within
Product Development to ensure quality products are delivered on time that meet the
needs of clients by region. Members of the team include senior-level staff that 
has been developing products for non-profits for more than ten years.

Andrea Sanders will transfer to Blackbaud’s European office to manage the company’s
Glasgow-based support and training operation. Sanders has been with Blackbaud for
nine years, two of which she spent managing the company’s U.S.-based customer support
operation of more than 125 people. She also was responsible for getting the company’s
support function in the Pacific Rim up and running in 1997.

Blackbaud announced these developments on the eve of the its first European Conference
for Non-Profits which starts today in London.

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