# Survey announced on use of Quality Systems in the voluntary sector

- Link: https://fundraising.co.uk/2002/07/17/survey-announced-use-quality-systems-voluntary-sector/
- Published: 2002-07-17T23:00:00+01:00
- Author: Howard Lake

The Quality Standards Task Group (QSTG), in partnership with the Charities Evaluation
Services (CES) have announced plans to publish extensive research on the impact 
of quality systems on the voluntary sector.
Quality Systems models, which are designed
to help organisations run and perform better, are already widely in use in both 
the public and private sectors.

The research is being carried out by The Center for Voluntary Action Research at
Aston Business School. The first stage will be the publication of a literature review
by the end of the year. The research is expected to

have been completed by the end of 2003.

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It will include:

 * Literature review of information already available;
 * In-depth research with 30 voluntary organisations;
 * Questionnaire surveys of another 300 organisations;
 * 6 case studies of organisations’ experiences;
 * Consultation with funders

Bridie Sullivan, QSTG Project Manager said: “There is increasing external pressure
on voluntary organisations to demonstrate the quality of their work. By obtaining
reliable evidence of quality systems in action, we will gain a better understanding
of how they can be used in the voluntary sector

and how we can promote their wider use.”

Voluntary organisations, both those with and without experience of using quality
systems, are invited to join a stakeholder group which will be consulted at various
stages in the development of the research.

Contact the Quality Standards Task Force at NCVO.

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