# Internet donations advice from Dr Smooth?

- Link: https://fundraising.co.uk/2002/07/06/internet-donations-advice-dr-smooth/
- Published: 2002-07-06T23:00:00+01:00
- Author: Howard Lake

UK Fundraising together with several contacts have received multiple e-mail messages
from a Dr Ian Smooth of the Charity Foundation, Scottsdale, Arizona, U.S.A. 
Dr 
Smooth offers to share the secrets of his success in increasing the number of donations
his organisation receives after introducing an online credit card donation facility.

Unfortunately Dr Smooth hasn’t responded to any of our replies so we can’t comment
on his services. He e-mailed us both from the “Charity Foundation, Scottsdale, Arizona”
and the “MacAurther Foundation” in the same town. He uses a Thailand-based e-mail
service.

These messages serve to underline several basic elements of successful use of e-
mail. Do not send multiple unsolicited e-mail messages; use an e-mail address that
coincides with the organisation you claim to work for; and stick to one name for
your organisation, however many acronyms or other variants it might have. And last
but not least, do respond to any enquiries you receive, particularly if you solicit
them!

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