# Is anyone there?

- Link: https://fundraising.co.uk/1999/07/21/anyone-there/
- Published: 1999-07-21T23:00:00+01:00
- Author: Howard Lake

 

 

E-mail might travel at the speed of light, but messages can take a lot longer to
generate a response. It is not just charities that are taking their time to respond
to e-mail enquiries, but well-resourced major UK companies too.

## Advertisement

 [⌊Posthub advert. You create the campaign. We'll handle the postal journey. Get started at post-hub.co.uk.⌉](https://fundraising.co.uk/ads/posthub-20261007-300x250/)

 

 

E-mail might travel at the speed of light, but messages can take a lot longer to
generate a response. It is not just charities that are taking their time to respond
to e-mail enquiries, but well-resourced major UK companies too.

 

 

 

 

Marketing agency Rainier Ltd found that nearly half of the FTSE100 companies either
did not reply to e-mail enquiries or took an unacceptably long time to reply. Translating
this to charities, that could mean a lot of unhappy donors and perhaps even some
missed donations.

 

 

 

 

Read UK Fundraising’s report.

 

 

 

 

 * **[US Universities "not exploiting Internet fundraising"](https://fundraising.co.uk/1999/07/21/us-universities-quotnot-exploiting-internet-fundraisingquot/)**(
   21 July 1999)
 * **[Dead unusual](https://fundraising.co.uk/1999/07/21/dead-unusual/)** (21 July
   1999)
 * **[CharityChannel launches more discussion lists](https://fundraising.co.uk/1999/07/21/charitychannel-launches-more-discussion-lists/)**(
   21 July 1999)